Coldplay Ticketmaster Presale Confusion as 2025 UK Tour Tickets Fail to Show: Prices and Registration Details Revealed

Coldplay fans have been eagerly anticipating the band’s return to UK stadiums for their 2025 Music of the Spheres World Tour. The British rock icons will be performing six shows at Wembley Stadium in London and two at Craven Park Stadium in Hull. However, the excitement surrounding ticket sales has hit a snag as Ticketmaster’s presale system faced issues, leaving many fans unable to access tickets as expected.

On Thursday, 26th September 2024, the presale for Coldplay tickets opened, but fans were left frustrated when Ticketmaster failed to display the presale links. Fans who had pre-ordered Coldplay’s new album, Moon Music, were promised presale access, but technical glitches caused widespread confusion and panic among those eager to secure their spot for the highly anticipated tour.

In this article, we’ll break down everything you need to know about Coldplay’s 2025 UK tour tickets, from ticket prices and presale registration to how to navigate the Ticketmaster issues.


What Went Wrong with Coldplay’s Ticketmaster Presale?

Coldplay’s presale was scheduled to start at 9am BST on Thursday, 26th September 2024, for fans who had pre-ordered the band’s upcoming album Moon Music. However, instead of the presale link, fans were met with the option for general sale tickets, causing confusion.

One frustrated fan posted on social media, “I’ve been refreshing the page for ages, but there’s no presale link for Coldplay tickets. What’s going on, Ticketmaster?” Another fan echoed this sentiment, saying, “I’ve got a presale code, but the only link available is for general sale tomorrow. Why isn’t the presale showing up?”

After several hours of panic, Ticketmaster issued a statement explaining that the presale links would be fixed and become available later. However, many fans were left scrambling to ensure they didn’t miss out on securing their tickets.


Coldplay 2025 UK Tour Ticket Prices Revealed

Despite the Ticketmaster glitches, Coldplay’s ticket prices for their 2025 UK tour have now been revealed. Fans attending the Wembley and Hull shows can expect the following price brackets, which include booking fees:

  • General admission standing – £112.75
  • Seated tickets – £57.75 to £195.25
  • VIP packages (including early entry) – from £220
  • Infinity Tickets – £20 (must be bought in pairs)

These ticket prices are in line with expectations for a stadium tour of this scale, although the inclusion of Infinity Tickets offers a more affordable option for fans on a budget. The Infinity Tickets are a limited number of seats available for just £20, but there’s a catch: they must be purchased in pairs, and fans won’t know where their seats are located until they arrive at the venue.


How to Register for Coldplay Presale Tickets

The presale access for Coldplay’s 2025 tour was offered to fans who pre-ordered the band’s upcoming album Moon Music by 11:59pm on Tuesday, 24th September 2024. Those who pre-ordered were emailed a presale code on Wednesday, 25th September, along with instructions on how to access the presale via Ticketmaster.

Each presale code allowed the buyer to purchase up to six tickets, making it an essential opportunity for those hoping to secure tickets before they go on general sale. The presale officially opened at 9am on Thursday, 26th September, but due to the aforementioned technical issues, many fans encountered difficulties.


When Do Coldplay General Sale Tickets Go on Sale?

For those who missed out on the presale, there’s still a chance to get Coldplay tickets during the general sale. General sale tickets will be available at 9am on Friday, 27th September 2024, through Ticketmaster and See Tickets.

Fans are advised to log into their accounts early to ensure a smooth ticket-buying process, as demand for these shows is expected to be extremely high.


What Are Coldplay Infinity Tickets?

One of the more intriguing options for Coldplay fans is the Infinity Ticket. These tickets, priced at just £20, are part of Coldplay’s effort to make their concerts more accessible to fans of all budgets. However, these tickets come with a few unique rules:

  • Infinity Tickets must be bought in pairs.
  • There is a limit of two Infinity Tickets per purchaser.
  • The tickets are randomly allocated, meaning fans could be seated anywhere in the stadium, from the back row to the front.

Infinity Tickets will go on sale at 12pm on Friday, 22nd November 2024, giving fans another chance to grab tickets at a more affordable price point.


Coldplay’s 2025 UK Tour Dates Confirmed

Coldplay’s 2025 UK tour will include six performances at Wembley Stadium and two shows at Craven Park Stadium in Hull. These will be the band’s only European shows next summer, making them must-see events for fans.

Here are the confirmed UK tour dates for Coldplay’s 2025 Music of the Spheres tour:

  • 18 August 2025 – Hull, Craven Park Stadium
  • 19 August 2025 – Hull, Craven Park Stadium
  • 22 August 2025 – London, Wembley Stadium
  • 23 August 2025 – London, Wembley Stadium
  • 26 August 2025 – London, Wembley Stadium
  • 27 August 2025 – London, Wembley Stadium
  • 30 August 2025 – London, Wembley Stadium
  • 31 August 2025 – London, Wembley Stadium

With such limited dates, demand for tickets is expected to be enormous, and fans are encouraged to act fast once sales go live.


Coldplay’s Commitment to Sustainability and Charity

In addition to their legendary live performances, Coldplay has made significant strides in making their tours more sustainable. The band has pledged that their 2025 shows will be 100 percent powered by renewable energy as part of their ongoing commitment to reducing the environmental impact of their tours.

Moreover, 10 percent of proceeds from the UK tour will be donated to the Music Venue Trust (MVT). The MVT is a registered UK charity that supports grassroots music venues across the country, helping to preserve these important cultural spaces.

Coldplay’s commitment to sustainability and charity sets them apart from many other touring bands, and their UK fans can feel good knowing that a portion of their ticket purchase is going towards a good cause.


Fan Reactions to Coldplay’s Presale Issues

Unsurprisingly, the Ticketmaster presale confusion has led to a flood of reactions on social media, with many fans expressing their frustration at the technical issues they encountered.

One fan tweeted, “Coldplay ticket presale has been a nightmare. Ticketmaster really needs to get their act together for high-demand events!” Another added, “I’ve been trying to buy Coldplay tickets for over an hour now and still nothing. Why does this always happen with big tours?”

Despite the confusion, some fans remain optimistic that they will still be able to secure tickets once the general sale begins or when the Infinity Tickets are released later in the year.


How to Avoid Future Presale Confusion

To avoid the issues that many Coldplay fans faced during the presale, here are some tips for navigating future ticket sales:

  1. Pre-Order Early: If a presale is offered to fans who pre-order albums or merchandise, make sure to complete your purchase well before the deadline to avoid missing out.
  2. Check Your Email: Keep an eye on your inbox for presale codes and instructions. Be sure to check your spam or junk folders if you don’t see the email right away.
  3. Log in Early: Log into Ticketmaster or the designated ticket provider well before the presale begins to ensure you’re ready to go when the tickets are released.
  4. Have a Backup Plan: If the presale doesn’t work out, don’t panic. There’s always the general sale and alternative ticket options like Infinity Tickets.

Conclusion: Coldplay’s 2025 UK Tour Is Worth the Wait

Despite the Ticketmaster presale issues, Coldplay’s 2025 UK tour promises to be one of the biggest events of the year. With a mix of classic hits and new tracks from Moon Music, fans can expect an unforgettable live experience. And with the band’s commitment to sustainability and supporting grassroots music venues, attending a Coldplay show in 2025 is not just a treat for fans, but also a meaningful way to support important causes.

Make sure you’re prepared for the general sale on Friday, 27th September 2024, and keep an eye out for the release of Infinity Tickets in November for another chance to see one of the UK’s most iconic bands live.


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